How can we help you?

Creating an account is simple:

1. Click "Get Started Free" on our homepage
2. Enter your email address and create a password
3. Complete a brief onboarding questionnaire
4. Start using Habit of Living immediately

No credit card is required to start your free account.

Free accounts include:

• Limited daily conversations with Susan (AI therapist)
• Basic mood tracking
• Access to breathing exercises
• Journal entries (limited)

Upgrade to Premium for unlimited access to all features.

Susan, your AI therapist, is available from your dashboard. Simply click on "Talk to Susan" and start typing. She'll respond with compassionate, evidence-based support. You can talk about anything - anxiety, stress, relationships, or just needing someone to listen.

To reset your password:

1. Go to the login page
2. Click "Forgot Password"
3. Enter your email address
4. Check your email for a reset link
5. Click the link and create a new password

Reset links expire after 24 hours for security.

Go to Settings > Account > Email. Enter your new email address and confirm with your current password. You'll receive a verification email at your new address.

We're sad to see you go, but you can delete your account in Settings > Account > Delete Account. This action is permanent and will delete all your data. If you're having issues, please contact support first - we'd love to help.

Our EMDR feature uses bilateral stimulation (visual, auditory, or haptic) to help process difficult memories. Go to Therapy > EMDR, choose your stimulation type, and follow the guided session. Sessions typically last 15-30 minutes.

Mood tracking is available from your dashboard. Click the mood check-in prompt and select how you're feeling. You can add notes and track factors like sleep, exercise, and social interaction. View your mood history in Analytics.

Yes! Susan maintains context from your previous conversations. She remembers what you've shared, tracks themes over time, and can reference earlier discussions. This helps provide more personalized and continuous support.

Premium includes:

• Unlimited conversations with Susan
• Full access to all therapeutic tools
• Unlimited journaling
• Advanced analytics and insights
• Priority support
• EMDR therapy sessions
• Goal tracking with AI coaching

Go to Settings > Subscription > Cancel Plan. Your access will continue until the end of your current billing period. You can reactivate anytime, and your data will be preserved.

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your subscription, contact support for a full refund.

Absolutely. Your conversations and data are encrypted end-to-end. We never sell your data to third parties. Only you can access your conversations. Read our full Privacy Policy for details.

Yes, we maintain HIPAA compliance for all health-related data. Our systems are designed with healthcare-grade security measures. See our HIPAA Compliance page for details.

Yes. Go to Settings > Privacy > Export Data. You can download all your conversations, journal entries, mood logs, and other personal data in JSON format.