Habit of Living is a wellness platform and is not an emergency service. If you are in immediate danger or considering self-harm, call your local emergency number (e.g., 911 in the U.S.) or contact the 988 Suicide & Crisis Lifeline (call/text 988 in the U.S.).
This Privacy Policy explains how Habit of Living (also referred to as "Camus," "we," "us," or "our") collects, uses, discloses, and protects information when you access or use our websites, mobile applications, and related services (collectively, the "Service"). This Privacy Policy is incorporated into our Terms of Use.
1. Key Points (Plain-English Summary)
We collect information you provide (e.g., account details, journal entries) and information collected automatically (e.g., device and usage data).
We use information to operate the Service, personalize experiences, support safety, prevent fraud, and improve the Service.
We share information with service providers (e.g., hosting, analytics, AI vendors) and as required by law or to protect safety.
We do not knowingly sell personal information. Depending on how you use the Service and what integrations are enabled, some data sharing may be considered "sharing" for targeted advertising under certain laws.
You may have privacy rights depending on where you live (e.g., access, deletion, correction, opt-out of targeted advertising).
2. Information We Collect
2.1 Information You Provide
Account information: name, email address, username, password (hashed), and related identifiers.
Profile and preferences: goals, settings, reminders, wellness preferences, and communication preferences.
Content you submit: journal entries, mood check-ins, habit data, messages, feedback, reviews, and other content you provide.
Payment and transactional data: subscription status, transaction metadata, billing history, and (if applicable) shipping information for rewards. Payment processing is generally handled by third-party processors (e.g., Apple/Google app stores and/or payment vendors), who may collect payment card details directly.
Support communications: messages you send to us, including support tickets, emails, and in-app communications.
2.2 Information Collected Automatically
Device and connection data: IP address, device identifiers, operating system, browser type, app version, language, and network information.
Usage data: pages/screens viewed, features used, clicks, timestamps, session duration, crash logs, and diagnostic data.
Cookies and similar technologies: cookies, pixels, SDKs, local storage, and similar tools to operate the Service, remember settings, understand performance, and (where enabled) measure campaigns.
2.3 Sensitive Information
Because the Service involves wellness and self-reflection, information you provide may be considered "sensitive" in some jurisdictions (for example, health or mental health-related information). You control what you choose to submit. Please avoid submitting highly sensitive information you do not want processed as described here.
2.4 Not HIPAA-Covered
Unless we expressly agree otherwise in a written contract, Habit of Living is not a "covered entity" or "business associate" under HIPAA. This means information you submit to the Service is generally not treated as protected health information (PHI) under HIPAA.
3. How We Use Information
We may use information for the following purposes:
Provide and operate the Service: create accounts, authenticate users, deliver features, process subscriptions, and fulfill rewards (if offered).
Personalization: tailor prompts, reminders, and content suggestions, including via AI-assisted features where enabled.
Customer support: respond to your requests, troubleshoot, and provide service communications.
Safety and security: prevent fraud, abuse, and unauthorized access; enforce our Terms; and protect users and the public.
Research and improvement: analyze usage trends and improve features, including using de-identified or aggregated data.
Marketing and communications: send service-related messages; and, where permitted, send promotional communications you can opt out of.
Legal compliance: comply with law, respond to legal requests, and protect rights and safety.
4. AI Features and Processing
The Service may include AI-assisted features (such as AI-generated prompts, summaries, or suggestions). To provide these features, your inputs (and limited related context) may be processed by AI vendors and related service providers under contract.
Human review: Certain features (e.g., a manager-supervised experience) may involve review by trained staff or contractors to deliver the feature, provide support, and maintain quality and safety.
Model improvement: We may use de-identified, aggregated, or otherwise non-identifying information to improve our Service and related AI systems. If we use identifiable content for model improvement, we will do so only where permitted by law and (where required) with your consent, and you may request an opt-out by emailing contact@habitofliving.com.
5. How We Share Information
We may share information in the following ways:
Service providers: vendors who help us operate the Service (e.g., hosting, analytics, customer support, email delivery, AI vendors). They are authorized to process information only on our instructions and subject to contractual obligations.
Legal and safety: to comply with law, respond to lawful requests, enforce our Terms, investigate fraud, and protect safety and rights.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets (subject to confidentiality and applicable law).
With your direction: when you choose to connect third-party services or otherwise direct us to share information.
De-identified / aggregated data: we may share information that cannot reasonably be used to identify you.
5.1 Advertising, Analytics, and "Do Not Sell or Share"
We may use analytics tools and, where enabled, advertising/attribution tools that collect information via cookies, SDKs, pixels, or similar technologies. Under some privacy laws, certain disclosures of information for cross-context behavioral advertising may be considered "sharing" (even if no money changes hands).
Do Not Sell or Share: We do not knowingly sell personal information. You may opt out of "sharing" for targeted advertising by emailing contact@habitofliving.com and (where available) using in-app privacy controls.
Global Privacy Control (GPC): If we detect a valid GPC signal in a browser context where the Service is accessed, we will treat it as an opt-out request for applicable jurisdictions.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Cookies and Similar Technologies
We and our partners may use cookies, pixels, SDKs, and similar technologies to operate the Service, remember preferences, measure performance, and detect fraud. You can control cookies through browser settings. Note that disabling cookies may affect functionality.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service and for legitimate business purposes such as security, fraud prevention, recordkeeping, and legal compliance. Retention periods vary based on the type of information, how it is used, and legal requirements.
If you delete your account, we will delete or de-identify personal information from active systems within a reasonable period, subject to backups, security logs, and legal obligations.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Encryption in Transit
Access Controls
Regular Audits
Data Monitoring
9. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
10. International Transfers
We may process and store information in the United States and other countries. Laws in those locations may differ from the laws where you live. By using the Service, you consent to these transfers where permitted.
11. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information; to opt out of targeted advertising; and to limit certain processing. You may exercise rights by emailing contact@habitofliving.com. We may need to verify your identity before fulfilling certain requests.
11.1 California (CCPA/CPRA) Notice
Categories collected: identifiers, internet/network activity, device data, inferences, and user-submitted content (which may be sensitive).
Purposes: operate the Service, personalize, security, analytics, marketing, legal compliance.
Rights: know/access, delete, correct, opt out of sale/share, limit use of sensitive personal information (where applicable), and non-discrimination.
Do Not Sell or Share: you may submit an opt-out request by emailing us; we also honor GPC where applicable.
11.2 Other U.S. State Privacy Rights
Many U.S. states provide similar rights (access, deletion, correction, portability, opt-out of targeted advertising). Some states also provide an appeal process if a request is denied. If we deny a request, you may appeal by replying to our response email and requesting an appeal.
11.3 Marketing Communications
You can opt out of promotional emails by using the unsubscribe link (where present) or by contacting us. Service-related messages (e.g., receipts, security alerts) are not promotional and may still be sent.
12. Data Breach Notification
If we become aware of a data breach affecting personal information, we will evaluate and provide notices as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. If changes are material, we may provide additional notice (for example, via in-app notice or email) as required by law.